Apply online for immediate consideration or Contact Ben Stewart at 410-420-0035 for a confidential consultation on this position.
POSITION TITLE: Vice President, Operations
REPORTING TO: Chief Operating Officer
LOCATION: Position requires frequent travel to major cities, home base is negotiable
Our Client is the nation’s leading specialty contractor in masonry restoration and is a “Top 100” specialty contractor nationally. Sales have exceeded $170 million, divided evenly between restoration /preservation work in masonry and concrete. Our client has a national reach in project work, via 40 Branch Offices in 35 cities. The company’s growth objective is to double in size in the next 10 years.
The company has experienced steady growth year after year due to organic growth and acquisition. Over 70% of sales come from previous customers, a testimony to the high customer satisfaction. There are over 230 salaried employees, and during peak season, over 1000 hourly associates.
The company is privately owned and operated. Many employees are second, third, or even fourth generation and the 55 person management team average 17 years of service (twice the industry average).
SCOPE AND RESPONSIBILITIES:
The overall responsibility of this position is to be one of the top national leaders within the Corporation that provides strategic leadership and operational guidance in analyzing and appraising the effectiveness of current and future organizational objectives. This individual will also be accountable for driving growth by maximizing new business opportunities, increasing share of market and obtaining a competitive position within the industry throughout a specific region.
This position will report to the COO and oversees a number of branch locations.
Specific responsibilities include:
·Be a strategic partner with the Chief Operating Officer and others in senior management to improve the understanding of the business while driving revenue growth and profitability of the business;
·Assist in the development and execution of the organization’s strategic business plan, including goals and action items for growth, profitability, and customer satisfaction.
·Drive process improvement philosophies and best practices across business operations as well as the development and execution of the strategy for short/long term growth of the organization.
·Provide leadership to local/regional teams in business planning, operational effectiveness and problem resolution
·Ensure the consistent delivery of performance that meets or exceeds customer expectations commensurate with achieving overall financial expectations
·Strengthen the organization by leading the continuing development of a highly effective operational team, which will include mentoring, training and recruiting other key leaders.
·Develop processes and metrics that analyze operational results and profitability; Explore new technologies to complement or enhance current systems.
·Leads the local/regional teams in identifying and maximizing new business opportunities that will increase market share and increase our client's competitive position in the market, ie. Potential acquisitions, new business segments
CORE COMPETENCIES:
·Results Orientation: Focusing on delivering and improving measurable business results.
·Strategic Orientation: Thinking long-term and outside one’s own area. Requires business awareness, critical analysis and conceptualization of information in a way that defines the next steps.
·Social Presence and/or Persuasiveness: To account for the marketing and business development aspects of the business.
·Market Knowledge: Understanding the market in which the business operates, including the competition, suppliers, customer base, and regulatory environment.
·Collaboration and Influencing: Working with and influencing those outside one’s functional area to create a positive impact on business performance.
·Developing Organizational Capability: Developing the long term capabilities of others and the organization as a whole.
·Complex Problem Solving: Identify complex problems and review related information to develop and evaluate options and implement solutions.
·Team Leadership: Build effective teams. Motivate, develop and direct people as they work, and select the best people for the position.
·Business and Financial Acumen: Establish and evaluate key performance indicators to determine business priorities.
·Change Leadership: Transforming, aligning and energizing an organization.
·Customer Impact: Serving and building value-added relationships.
·Mathematically: Create budgets and forecasts, understand how to estimate projects and evaluate financial indicators to run the business operation.
·Technical Software Knowledge: Understand how to use Microsoft applications.
·Functional Competency: Mastering one’s area of expertise, staying up-to-date, and sharing and disseminating that knowledge to drive business purposes.
·Interpersonal: Ability to build and influence a positive work environment that empowers and inspires others.
·Oral Communications: Ability to create presentations and communicate effectively to an audience.
·Written Communications: Ability to create concise understandable documents.
·Listening and Comprehension: Ability to give full attention to what is being said, understand the ideas presented both written and verbal.
·Negotiating: Use win-win skills to influence both customers and employees towards making favorable decisions.
·Program Management: Ability to oversee multiple projects and tasks to ensure quality and timely deployment.
·Time Management: Ability to evaluate business priorities and utilize time effectively
TRAVEL:
Up to 40% to major US cities
Required Skills
· B.A. Required; MBA a plus. (Majors in Construction Management, Engineering, or related discipline is a plus). · 15+ years of successful Construction management experience, which includes demonstrated experience in all phases of concrete/masonry restoration; 5+ years of senior management experience. · Successful track record in strategic planning. · Successful track record in growing a business segment, division, branch, etc. · Highly developed interpersonal skills including communication, conflict resolution, leadership, team-building and motivational skills · Proven ability to incorporate and apply knowledge of business management and administration · Proven success in leading business units over wide-spread geography
